Scotrail Train Services
ScotRail was the brand name under which British Rail and, following privatisation, National Express operated passenger rail services in Scotland and cross border services to Northern England and London.
Scotrail have invested heavily since taking over the route. The investment has included train refurbishments leading to improved reliability of trains with delays being reduced by 50% since the franchise began. Scotrail's investment has also lead to improved facilities both onboard the trains and at Scotrail managed train stations.
The franchise transferred from National Express to First Group, under the name First ScotRail, in October 2004 after First Group outbid National Express in the first re-franchising round post privatisation. National Express operated the franchise for a total of seven years, from 1997 through to 2004. Scotrail operates the majority of Scottish routes.
First Group have introduced their regional livery of pink, grey and purple and a new logo of a pink circle and an italicised "f" character. Legislation requiring train doors to be painted in a contrasting colour to the body for visually-impaired passengers has resulted in white doors with a pink stripe. Like National Express, First applied their logo on units by transfer until repainting.
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