Contact Details for London Overground
Postal Address:
London Overground Customer Service Centre
125 Finchley Road
London
NW3 6HY
Email: overgroundinfo@tfl.gov.uk
Tel: 0845 601 4867
(9.00am – 5.00pm Monday to Friday)
About: London Overground runs on the Richmond to Stratford, Clapham Junction to Willesden Junction, Gospel Oak to Barking and Watford Junction to Euston lines.
The name London Overground has been used since 2007, when TfL took over the majority of the 'Metro' sector from the Silverlink train operating company franchise.
The Overground is part of the National Rail network, run as a rail franchise by the train operating company London Overground Rail Operations Ltd, but the contracting authority is TfL rather than central Government. This arrangement is similar to the model adopted for Merseyrail. The lines continue to be owned and maintained by Network Rail except for the Dalston-New Cross section of the East London Railway, which will remain TfL property when it becomes part of the Overground.
The Overground is a commuter rail system, especially as many of the lines share traffic with freight services, although there is an intention to introduce metro-style frequencies eventually on all routes. |