C2C Train Services
c2c is a train operating company that provides train services, on a franchise basis, on the London, Tilbury & Southend line from Fenchurch Street station in the City of London to East London and the entire length of the northern Thames Gateway area including Basildon, Chafford Hundred (for Lakeside), Tilbury and Southend.
c2c is owned by the National Express Group. The franchise was one of the first three in the UK to be awarded, beginning in May 1996. Before 2002 it traded under the name LTS Rail.
The typical off peak service consists of eight trains per hour arriving and departing Fenchurch Street. Liverpool Street station is used as an alternative London terminus in times of engineering work, and regular late evening c2c services have previously operated from there.
c2c sets excellent standards of train punctuality and is among the best operating services on the National Rail network.
In addition to C2c's exceptional punctuality records they continue to perform well in passenger surveys displaying high levels of customer satisfaction and have even been placed as the number 1 train operator for customer satisfaction.
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