National Express East Coast Contact Information

National Express East Coast Contact Information

Address:

National Express Customer Relations
Freepost RRZG-ZZZX-LKXK
Newcastle upon Tyne
NE1 5DN

Tel: 08457 225 333 (Open Monday to Friday 08.30 - 17.00)

Fax: 0191 227 5986

National Express East Coast Assisted Travel
Tel: 08457 225 225
Textphone: 08451 202 067
Open Monday to Saturday 08:00 - 20:00; Sunday 10:00 - 20:00

National Express East Coast strongly advises passengers who require assistance to book in advance to avoid possible delay. Bookings can be made up to 18.00 on the day before travel.

About: National Express East Coast is the new operator of the Inter City East Coast franchise previously operated by GNER. National Express East Coast runs fast, frequent passenger train services on the East Coast Main Line between London King’s Cross, the East Midlands, Yorkshire, the North East of England and Scotland.

National Express East Coast call at up to 53 stations, with the majority of services operating to and from hubs at Glasgow Central, Edinburgh Waverley, Newcastle, Leeds, York, Doncaster, Peterborough and London Kings Cross.