Merseyrail Contact Information

Merseyrail Contact Information

At Merseyrail comments and suggestions are welcomed on any aspect of the service. The Customer Relations team are happy to deal with any comments or concerns you may have. The office is open Mondays to Fridays from 0900 - 1700hrs (an answer phone is available outside of these hours). They can also provide information on ticket refunds, disabled assistance and charity collections at locations across our network.

Tel: 0151 702 2071.

Address:
Rail House,
Lord Nelson St,
Liverpool,
Merseyside,
L1 1JF

About: Merseyrail is the name given to the electric commuter train network centred on Liverpool in the county of Merseyside

Merseyrail is one of the UK’s most frequently used commuter systems outside of London, transporting 100,000 passengers daily, with services running (on average) every 15 minutes during weekday daytime, and 30 minutes at evenings and weekends. Services run on two lines covering the Liverpool suburban area and greater Merseyside.

The Northern Line links Liverpool with Southport, Ormskirk, Kirkby and Hunts Cross, while the Wirral Line, extending under the River Mersey, links Liverpool with New Brighton, West Kirby, Chester and Ellesmere Port.